Responsible Gaming — Safe & Enjoyable Gaming at Vivibet

Responsible gaming means playing in a way where you know your limits, stay in control, and don't let gaming affect the other important things in your life. At Vivibet, responsible gaming is a core part of who we are.

Many people think more play means more chances to win — but the reality is that gaming is purely for entertainment, and every game can go either way. Responsible gaming means accepting that you can lose, and only wagering what you can afford to without it affecting your daily life.

Vivibet believes a happy, healthy player is one who truly enjoys the experience. That's why we've built a range of responsible gaming tools and offer round-the-clock support for anyone who needs it.

Gaming addiction develops gradually and can be hard to notice on your own. If you recognise any of the signs below, it's worth paying attention — and consider using Vivibet's support tools.

Behavioural Signs

• Gaming beyond your budget — borrowing money or dipping into savings.
• Chasing losses by placing bigger bets to recover what you've lost.
• Hiding gaming activity from family or friends.
• Feeling restless or irritable when not gaming.
• Neglecting work, studies, or family responsibilities.

Financial Warning Signs

• Running out of money for no clear reason.
• Gaming with a credit card or borrowed money.
• Spending money on gaming instead of paying bills.
• Repeatedly raising your bets in the hope of a big win.

Psychological Signs

• Feeling anxious or depressed when not gaming.
• Feeling like gaming is your only source of enjoyment.
• Repeatedly trying to quit gaming but being unable to.

If you notice even one of these signs in yourself, don't wait — seek support using the resources listed below.

Reflect on the questions below and answer them honestly — this is just for you.

Vivibet's responsible gaming tools are easily accessible in your account settings. Follow the steps below to activate them.

Support from loved ones is key to overcoming gaming addiction. If you think a family member or friend may be struggling, learn how you can help.

• Talk with empathy, not judgment, and encourage them to acknowledge the problem.
• Cut off any financial support that could be spent on gaming.
• Decide together to use Vivibet's Self-Exclusion tool.
• Encourage them to seek help from a professional counsellor.
• Take care of yourself too — a loved one's addiction is hard on the whole family.

If you'd like to contact Vivibet on behalf of a loved one, our support team will assist you with care and understanding.

Vivibet strictly prohibits gaming by anyone under 18. Age verification is mandatory at registration, and additional KYC documents may be requested in cases of doubt.

What Parents Should Do

• Use parental control software on shared family devices.
• Keep your gaming account password private and away from your children.
• Teach your children about digital financial transactions and how to handle them responsibly.
• If you have any concerns, contact support@vivibet.app right away.

There's no shame in struggling — reaching out for help takes courage. Vivibet is here for you, always.

• Vivibet Support: 24/7 support available at support@vivibet.app or via the platform's live chat.
• Account Settings: Set up self-exclusion or limits directly on your own.
• Family Support: Talk openly with someone you trust.
• Mental Health Professional: Reach out to a local psychiatrist or counsellor for professional guidance.

Remember — Vivibet wants you to be well. Your wellbeing matters more than any gaming experience.